Privacy and Personal Data Protection Policy

1. Data ControllerYour personal data may be processed by Acemali Turizm (Buskirala.com) as the data controller, within the scope explained below in accordance with the Personal Data Protection Law No. 6698 (the “Law”).2. Purposes of Processing Personal DataYour personal data collected by us (Your name, surname, phone number, email address, location information, billing information, and transaction security data) are processed for the following purposes within the framework of our commercial activities;

• Creating your bus, minibus, chauffeured vehicle, and transfer reservations,
• Executing contract processes and performing the service (So the vehicle can pick you up from the correct location),
• Issuing invoices and tracking accounting transactions,
• Customer relationship management and contacting you in case of potential issues,
• Providing information to authorized persons, institutions, and organizations.

3. To Whom and For What Purposes Processed Personal Data May Be TransferredYour collected personal data may be shared in order to provide you with complete service;

• With Our Suppliers and Business Partners: (For example: Limited only to name-surname and location information with the driver or vehicle personnel who will meet you),
• With Legally Authorized Institutions: (Due to legal obligations such as the General Directorate of Security, Ministry of Transport UETDS system, etc.),
• With Service Providers: (Companies providing server hosting, SMS/E-mail sending services) within the framework of the conditions specified in Articles 8 and 9 of the Law.

4. Method and Legal Reason for Collecting Personal DataYour personal data is collected electronically through our website (en.buskirala.com), mobile applications, call center, or e-mail channels, based on the legal grounds of “Being directly related to the establishment or performance of a contract” and “The legitimate interest of the data controller.” Additionally, during your site visits, your IP address and analysis data are collected via cookies.5. Rights of the Personal Data Owner (KVKK Article 11)Pursuant to Article 11 of the Law, data owners have the right to;

• Learn whether their personal data is processed,
• Request information if their personal data has been processed,
• Learn the purpose of processing their personal data and whether they are used in accordance with their purpose,
• Know the third parties to whom their personal data is transferred domestically or abroad,
• Request correction of their personal data in case of incomplete or incorrect processing,
• Request the deletion or destruction of their personal data,
• Object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems,
• Request compensation for the damage in case you suffer damage due to the unlawful processing of your personal data.

6. ContactTo exercise your aforementioned rights, you can submit your requests in writing or via registered electronic mail (KEP) address, secure electronic signature, mobile signature, or the e-mail address registered in our system to info@buskirala.com.Note on Cookie Usage: Buskirala.com uses cookies to improve the user experience and analyze site traffic. You can disable cookies at any time from your browser settings; however, in this case, some functions of the site (making reservations, etc.) may not work properly.